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Multi-site manufacturing network · India

Agentic Operations Coordination for a Manufacturing Network

A human-controlled agent blueprint to investigate production exceptions and coordinate approved actions across ERP and maintenance systems.

Anonymized architecture blueprint. No client or personal identity is disclosed. Figures are success targets—not published claims of achieved client performance—and require engagement-level validation before external attribution.

57%resolution-time target
73%exceptions pre-investigated
100%tool calls auditable

01 · Problem

The operating constraint

Plant teams spend significant time reconciling alerts, work orders, inventory exceptions, and production plans across systems. Existing rules cannot assemble context for complex exceptions.

02 · Solution

The control-plane design

Specialized agents retrieve controlled data, build an evidence pack, recommend a resolution, and request approval before changing enterprise systems.

03 · Architecture

Signal-to-action flow

  1. Stream ERP, maintenance, and production events
  2. Classify operational exceptions
  3. Retrieve role-authorized evidence
  4. Generate a cited plan with confidence
  5. Request approval before reversible tool action

Mermaid.js source

graph LR
  A[ERP + Plant Events] --> B[Exception Router]
  B --> C[Evidence Agent]
  C --> D[Planning Agent]
  D --> E[Policy + Evaluation]
  E --> F{Operator Approval}
  F --> G[Reversible Tool Action]

04 · Impact

Measure the decision, not the demo.

Baseline operational cost, decision latency, reliability, override behavior, business lift, and risk events before deployment. Report exceptions and uncertainty alongside headline outcomes.

Related Silvrix AI capability ↗

Executive working session

Define the AI system worth building.

Map the decision, economics, data, controls, and implementation path in a focused strategy conversation.

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